About Us

Ecrm Soutions

We are building a world where we enable small to medium companies to grow business smarter. Our vision is to help businesses meet their customers where they are – on these Data & Messaging platforms – so they are always accessible, personalized, and can engage in real-time.

We help companies have personalized conversations with customers at scale with an easy-to-use customer engagement software that’s built on ECRM & WhatsApp Business API. For example, you can send personalized notifications from your system in a programmatic way through Thrid Party WhatsApp Api.

SMEs can also support their customers through a seamless team inbox with smart routing, canned responses, data tagging, and analytics. Many of these interactions can be automated through low-code workflow builders and chatbots. Allowing companies to have more engaging conversations with their customers in a smart way means they get more time to do what they love.

Headquartered in India Mumbao, We global business reaches over 60 countries, serving 100+ customers. We are a small and energetic team with a diverse and inclusive culture, working from the comfort of our homes.